Camp Policies & FAQ's
SKIM CAMP POLICIES
Payment & Registration
• Registration may be done by registering through our website: HERE
• Payment for all sessions must be paid at time of camp registration.
Campers must be at least six years of age for mini sessions, six years of age and able to swim. All parents/guardians must sign the Parent Statement Form confirming the above statement.
Cancellations & Refunds (by AO)
Occasionally we have to cancel or cut the day short due to weather or wave conditions. Reasons for shortening or canceling days are, but aren’t limited to:• Thunder and lightning
• Strong Winds
• Dangerous ocean conditions
• Extreme High Temperatures
• Biting Flies (yes it has happened)
All cancellations and shortened sessions are made to insure the safety of our campers and staff. We work closely with lifeguards and beach officials on a daily basis to make sure we are making the best decisions.
If we have a delay, early dismissal or cancel hours we will do our best to make up the time later in the week or summer. Alley-Oop will only refund money if the total amount of hours missed exceeds three hour, which is the equivalent of one day of camp. If cancellations exceed three hours, money will be refunded based on a hourly rate set by Alley-Oop.
Cancellations & Refunds (by you)
Camp Cancellations: In order to best serve our students, Alley-Oop has a firm cancellation policy. There is a charge of $30.00 for all session cancellations with a refund of the remainder of the camp fee. If you want to cancel your reservation at camp you must do so two weeks (14 calendar days) prior to the day your son or daughter is scheduled to attend camp (Example: If the first day of your session is 7/28 then you must let us know by 7/14). In the event you need to cancel after the two week cancellation date has passed a credit will be issued to you. You may use this credit towards another week of camp, lesson, or Alley-Oop product.
Changing Weeks: Changing your week of camp from one week to another will result in a $20.00 switching fee. No exceptions.
How do we find you?
Online at www.alleyoopskim.com. Our mailing address is 1904 Coastal Hwy. Dewey Beach, DE 19971. This is a postal box for mail. We no longer have a retail location in Dewey Beach but work with East of Maui Surf Shop to supply our customers with equipment for riding. Please call or email us if you need assistance Phone: 302-227-7087. Email: firstname.lastname@example.org
When and where is camp held?
Our camps are held on St. Louis St. in Dewey Beach, Tuesday-Thursday from 8am-11am. Drop off and pick up are at the beach access/dune crossing where the street hits the sand.
Alley-Oop instructors will receive and dismiss campers directly to parent or guardian daily. Please be sure to check camper in and out with our head instructor.
What do campers need to bring to the beach?
Skimboard (if you own one), bathing suit/board shorts, t-shirt, rash guard/Lycra shirt, sunscreen (SPF 30 or higher), board wax, flip flops or shoes, hat, towel.
Does Alley-Oop provide skimboards?
Yes, we have boards available for campers to use if they do not own one. We have a large quiver of boards for any camper to try out. We do encourage campers to attend with their own board if they have one. Often times a camper will try one of our boards for a few days and then purchase a similar one from East of Maui Surf Shop. Please let us know if you need to borrow a board for your session or would like help selecting one to purchase. Our staff is always happy to help and offer advice on boards and equipment.
Will you make my child drink enough water and put on sunscreen?
At Alley-Oop we do our best to make sure every camper stays hydrated and covered in sunblock. We realize the excessive sun and heat can take a toll on a young skimboarder. We do group drink breaks and sun block application throughout the day.
Does Alley-Oop provide transportation?
No. Parents/guardians are expected to drop off and pick up campers at our specified location for each session. If you have questions about locations or times please give us a call 302-227-7087 or email us at email@example.com